Privacy Policy

? Privacy Policy

Effective Date: [June 11 2025]

At DCShop.fashion, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with our services.


1. What Information We Collect

We collect the following types of information:

a. Personal Information You Provide:

  • Name

  • Email address

  • Shipping and billing addresses

  • Phone number (if provided)

  • Payment information (processed securely via third-party services like Stripe or PayPal)

b. Automatically Collected Information:

  • IP address

  • Device type and browser

  • Pages visited and time spent on our site

  • Referral source (e.g., from social media or Google)

We use cookies and analytics tools (e.g., Google Analytics, Hotjar) to understand how our site is being used and improve your experience.


2. How We Use Your Information

We may use your information to:

  • Process and fulfill orders

  • Send order updates and shipping confirmations

  • Respond to customer service inquiries

  • Send promotional emails (only if you opt in)

  • Improve our website, products, and services

  • Prevent fraud or security breaches

We do not sell or rent your personal data.


3. Email & SMS Marketing

If you opt in to our email list (e.g., through a popup or checkout), we may send you product updates, promotions, and chakra-related tips. You can unsubscribe at any time using the link in any email.

We may also offer SMS/text notifications (e.g., for order tracking) if you opt in. Standard message rates may apply.


4. Third-Party Services

We use trusted partners to power parts of our business, including:

  • Shopify or BigCommerce (platform hosting)

  • Klaviyo (email marketing)

  • Stripe / PayPal (payment processing)

  • Google Analytics, Hotjar (site analytics)

  • Print-on-demand or dropshipping suppliers (order fulfillment, if applicable)

These services may have access to personal data only to the extent needed to perform their function.


5. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Opt out of marketing emails or cookies

  • Request that we transfer your data (data portability)

To request any of these actions, email us at cassie@dcshop.fashion.


6. Data Security

We take security seriously. Your data is protected by encryption and secure servers, and we work only with trusted payment processors.


7. Children’s Privacy

Our site is not intended for children under the age of 13. We do not knowingly collect personal information from minors.


8. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted here and take effect immediately. Continued use of the site constitutes acceptance of the new policy.


9. Contact Us

Have questions about your data or this policy?
? Email: cassie@dcshop.fashion